Effective Date: January 1, 2025
By using the services of Swiftly Clean LLC, you agree to the following terms and conditions. These policies are designed to ensure quality, safety, and consistency in our work.
1. Privacy Policy
We are committed to protecting your privacy. We do not sell, rent, or lease your personal information to third parties. Your information is used solely to provide the services you hire us for, unless required by law.
2. Satisfaction Guarantee
If you’re not satisfied with your cleaning, notify us within 48 hours of service completion. We will return to re-clean the affected areas within 7 days at no additional cost. If you’re still unsatisfied, we’ll issue a full refund.
3. Security
We take the security of your home seriously. To ensure smooth access, please choose one of the following methods:
4. Referrals
We love referrals! If you refer us to friends or neighbors, you could receive bonuses or discounts as a thank-you for your support.
5. Payment
Payment is due on the day of service. We accept Credit Cards, Venmo, Apple Pay, Google Pay, Samsung Pay, Zelle and Company Checks.
To avoid a cancellation fee, please notify us at least 48 business hours before your scheduled service. Cancellations made less than 48 hours in advance will incur a fee of 50% of the service cost.
7. Electricity and Water
We cannot clean effectively without electricity or running water. Please ensure your home has both on the day of service. Failure to do so may result in cancellation fees.
8. Preparing for Cleaning
To help us focus on quality, please:
9. Pets
We love pets but ask that you:
10. Products
We use plant-based, biodegradable cleaning products for safety. Stronger products may be used with your permission.
11. Breakage
We take great care to prevent breakage, but accidents can happen. Please:
12. Insurance
We carry $1 million in General Liability Insurance. Fraudulent claims will be prosecuted to the fullest extent of the law.
13. Service Limitations
For safety and insurance reasons, we cannot:
14. Pricing
15. Non-Solicitation Agreement
To protect our team and business, you agree not to solicit our employees for private work for one year after their employment ends. Violation of this policy will result in a $2,500 fee and termination of services.
16. Changes to These Terms
We reserve the right to update these terms at any time. The latest version will be posted on our website with the effective date.
17. Contact Us
For questions or concerns,
contact us at: Swiftly Clean LLC
865 E Baseline Rd,
Gilbert, AZ 85233
Phone: 602-649-5644
Email: Admin@SwiftlyCleanIt.com
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Since 2008, Swiftly Clean has specialized in professional house and office cleaning, housekeeping, and maid services throughout Gilbert, AZ, and surrounding communities including Fountain Hills, Mesa, Paradise Valley, Phoenix, Scottsdale, Tempe, Chandler, Mesa, Gold Canyon, Ahwatukee foothills.
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